Once your order is received, we will send you your FTP address, username, and password to upload your site. You would go ahead and upload your site to your IP address, and once the domain transfer is complete (1-2 days) your domain would point to your new IP address we provided you with, and your old IP address with your old host would be inactive. This is when you would want to cancel your account with your old host, so as to avoid any downtime.

If you registered your domain through Network Solutions or are transferring from another web hosting company:

We will send out a modification request to Internic, then you will receive a modification letter to the email you registered your domain name with asking if you agree to the changes, before sending the letter back to them (with their original message in the reply), you will need to make sure these items are correct:

1. The company name in whois (link below) matches the organization name exactly in the modification letter. The organization name will be near the bottom of the email you receive. If the organization name in the modification isn't the same as whois, your request won't go through.

2. You must send back the modification letter from the email you originally registered the domain with. If you don't have access to that email please contact us.

3. When you send back the modification request, make sure you put "Y" (which tells them you agree with the modification) in the correct field. Also don't put any questions of comments in the reply. The modification requests are not viewed by humans and are processed automatically.

If you would like to see the company name & email of your domain name is registered under, see: Whois database (enter domain name without the 'www').

If your domain transfer is not complete within 3 days please contact us.

Common Question: Do I loose ownership of the domain once I transfer to you? I noticed you are the new Technical Contact.

Answer: No, you will always be the owner and have final say over any changes being made to your domain; having us as the technical contact only allows us to update name server information if needed when we add new servers.